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Customer Feedback


 

 

Don't we all like to be praised if we achieve great things or do a good job?

 

As a specialist car air conditioning company, we are no exception. We enjoy the positive feedback that we so often receive from our clients because it's nice to know we are doing what we do well, and that people have noticed.

 

We have therefore dedicated this page of our website to the commendations that we have recently received from our customers regarding the different repairs and services that we have supplied.

 

 

If you have recently had your car air conditioning repaired or serviced by AVACS and would like to leave a comment or feedback, please click here and fill out the contact form online, it would be good to know what you thought of us.

 

Please be assured that we will not publish any of your personal details (as you can see below), we always treat our customers privacy with the utmost respect and never sell, exchange, lease or rent any information to other companies or organisations.

 


 

Read our Genuine Customer Feedback below

 


 

Dr J H from Bournemouth - Audi A6

 

Car Air Conditioning

 

Re: Audi A6 air conditioning problem

Having been to a local specialist garage the air conditioning fault persisted. I was informed that they would probably have to remove the dashboard; at this stage I decided to do some internet research and happened upon your website.

 

When I arrived you diagnosed the fault very quickly, without the need to remove the dashboard you managed to replace the faulty valve. At the time you asked whether the system had been recharged recently, when I replied yes you stated that like many garages not enough drying time had been allowed.

Subsequently you re-gassed and dried the system for a full 45 mins rather than the usual 15-20 mins as many garages do. The result is an air conditioning system that performs superbly.

 

I will be recommending the local garages to refer to you when they are presented with problematic air conditioning.

 

Excellent work well done!

 


 

Mr McE from Sandhurst, Berkshire - Porsche 911 996

 

Car Air Conditioning

 

I have a 911 996 which needed its air con refurbishing. I was really impressed with Gary who tested, diagnosed and rectified the problem quickly and with no fuss, bang on budget and on time!

 

Since June when it was fixed I have experienced no problems whatsoever and for an a/c system that is viewed as not particularly effective within the 911 family, I have to say I am really impressed with mine - it is incredibly effective and very cool when required.

 

Thanks guys. See you in 2011 for a check up.

 


 

MC from Liphook, Hampshire - BMW 318i SE (2001 model)

 

Car Air Conditioning

 

I am delighted with the level of service and repair that I received at AVACS to repair my BMW air conditioning.

After being told by a BMW main dealer that I needed new parts at a cost of 800 it was a wonderful surprise to learn from AVACS that I only needed the air conditioning system serviced and no major new parts were required.

 

I left my BMW with them for the afternoon and whatever they did has repaired the air conditioning like it is new and the horrible smell it used to make has completely gone!

Absolutely delighted with the all round service, courtesy, honesty and above all the price at a very reasonable 192.40 so just a fraction of the BMW main dealer cost!

 


 

M.D from Guildford, Surrey - Saab 9-3 TiD 2.2 SE (2001 model)

 

Diesel Performance Tuning (DPT) and Car Air Conditioning

 

Since Avacs fitted a DPT to my Saab, I have put about 20 tanks of diesel in my 9-3 and the results I have got are truly amazing in both performance and most of all the fuel economy.

Although before the computer information display was reporting an average of 45 mpg I was actually getting about on average between 40 - 42 mpg worked out by noting how much fuel is used between topping the tank and calculating, against the mileage, the true MPG (4.54 litres/gallon'.

When the DPT was fitted by Avacs the MPG improved considerably and instead of 42 mpg I am now definitely getting an average of between 47.4 and 50.3 mpg based on real calculations.

My car feels a lot smoother and much more powerful, without a flat or dead spot, and it idles better too, it's just like new again!
 

I have to say AVACS have done a very neat and tidy job of installing this DPT device and I was so impressed I have since had my 9-3 air conditioning serviced by them and again they did a really professional good job at a very reasonable price.
 

Thanks, I will certainly be coming back again.

 


 

Harry from Hornchurch, Essex - Audi TT (2007)

 

Having had my air con problem diagnosed by Audi (incorrectly as it turned out) I took my '07 TT to AVACS for what I hoped would be a less expensive fix.

 

AVACS diagnosed the problem properly and did fix it, new condenser and recharge, for a lot less than Audi were quoting. And they wouldn't even have solved the real issue!

 

AVACS were brilliant in their service and subject knowledge, even got a decent loan car to use. I'm still waiting for Audi to respond properly to my complaint of miss-diagnosis and potential overcharging for work that never would have needed doing.

If you need your air con sorted properly go to the experts and that's AVACS!

 


 

 

 

 
     
AVACS Limited 

Unit 2 Kerridge Industrial Estate, Station Road

Alton

Hampshire

GU34 2PT

 

Call us on:

01420 80808

 

Hours of Business:

Monday / Friday 09:00 - 17:00
Saturday 09:30 - 12:30
Sunday

Closed

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